Symptom
- Workflow Email have been customized to be sent to specific participant in the workflow. eg. CC role such as empoloyee's manager
- CC Role (i.e the manager) receives two Emails Notification for the Same Workflow - The customized email and the standard email, although the standard emails is turned off in the Workflow Email Configuration screen.
- Why are some recipients receiving more then one workflow notification email?
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Environment
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions
Keywords
Workflow Email Notification, CC Role, SFSF, SFEC, EmpCentrl, WFL, CustomWFLEmail, SF EC, success factors , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem
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