SAP Knowledge Base Article - Public

2632718 - Not Possible to Rename a Field via Adapt and Save the Changes

Symptom

You are trying to rename a field using Adapt Edit Master Layout and after saving the changes made, you notice that the field has the initial description.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Prerequisite: You have created a Language Adaptation where certain fields have been renamed for the tickets interface.

  1. Go to Service work center.
  2. Go to the Tickets view.
  3. Select a ticket.
  4. Click on Adapt – Edit Master Layout.
  5. Hover over a field and rename it.
  6. Click on Adapt – End Layout Changes.
  7. You notice that the changes made are not shown.

Cause

If a Language Adaptation has been set up, then further changes to the renamed fields cannot be done via adaptation.

Resolution

This is the expected system behaviour. You can either rename the description of the fields in Language Adaptation or delete it.

Keywords

Language Adaptation, Adapt, Edit Master Layout , KBA , edit master layout , adapt , language adaptation , rename field , AP-RC-TXA , C4C Text Adaptation , How To

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1802