SAP Knowledge Base Article - Public

2632911 - Source Tracking is not working


Career Site doesn't track visitors


 SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Recruiting Marketing Dashboard
  2. Navigate to Visitors tab
  3. Notice that there is no data/results displayed


There is a javascript error on either header or footer of the career site which is causing the system not to track the visitors.


  1. Access Manage Career Site Builder
  2. Navigate to Global > Settings > Javascript
  3. Double check the Javascript and make sure that the code is correct (has a start and end tags)


  • Recruiting Marketing
  • Source Tracking
  • Recruiting Marketing Dashboard
  • Career Site Builder
, KBA , LOD-SF-RMK-REP , Reporting Data & Dashboards , Problem


SAP SuccessFactors Recruiting 1802