Symptom
- Issue happens for some users suddenly when opening document you get the error as shown in the screenshot. Everything was working fine earlier and the issue starts suddenly
- Issue disappears if a clean install of SAPGUI is done in the frontend
- In the end users box you can see around 50 files in SAPWORKDIR(To understand what is a SAPWORKDIR check note 1442303).
- Clearing the files in C:\Users\<username>\Documents\SAP\SAP GUI resolves the issue.
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Environment
SAP GUI for Windows
Keywords
SAPGUI, attachment list, cannot determine front-end path, SAPWORKDIR, Download, documents, Archive Link, attachment, error , KBA , BC-FES-GUI , SAP GUI for Windows , BC-FES-CTL , SAP GUI for Windows Controls , Problem
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