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SAP Knowledge Base Article - PreviewSymptom
You are trying to personalize the home screen but you notice the Personalize option is missing. When clicking the Edit button the Select User Role screen appears instead of the Personalization mode for the tiles.
The expected popup is:
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Environment
SAP Hybris Cloud For Customer, RUI
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
"personalization" "HTML" "RUI" "missing" , KBA , AP-RC-UIF-RT , UI Framework Runtime , Problem
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