You find that the Academic Titile can only be found in the OWL(object work list) of contacts. However, if you open a contact, the Academic Title field cannot be found in the header of the contact.
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to Cusotmers work center.
Go to Contacts work center view.
Under the OWL, you can find there's a field called Academic Title.
Open a contact, then in the header TI, you cannnot find the Academic Title field, even if you use Personalize or Edit Master Layout.
The Academic Title can be found when you edit the Contact.
It is because the academic title is part of the Name field. If you click on edit, the Academic Title will be shown next to the Contact Name. And when you select an Academic Title for the contact and save, it will be shown together in the Name field, e.g. Dr. ABC (ABC represents the Name of the Contact)
This is the standard design of the system.
Academic title; Contact , KBA , LOD-CRM-CON , Contact , How To