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SAP Knowledge Base Article - PreviewSymptom
- Outbound calls to queue or agents are not possible
- CDT receiving a "Temporary Error"
- Every time an attempt to make a call results in the Call Dispatcher crashing
- CD logs displays the following messages:
- TRC> Cannot reserve hub for...
- ERR> Exception in cmdThread....
- ERR> Unhandled exception caught: ErrorCode...
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 2007
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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