Symptom
Need to understand why Open Content Network (OCN) or MOOC courses completed object details are missing
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
-
User takes and completes an OCN course.
-
Admin clicks on completed items for user and selects Object Details for the OCN item.
-
Only details provided are launch times and date, and no other details e.g. finished or score are provided
Cause
OCN course completion only provides completion data at the item level and the only object details provided are whatever is captured based on LMS functions such as launch data.
Resolution
This is by design and functioning as intended and using non-standard OCN implementations or OCN setups using non-browser based launch methods may provide other results or data.
See Also
OCN Implementation Help Guide: https://help.sap.com/viewer/9d4c9e0d04304afdbe8f1b4480d71403/latest/en-US/82872192b0c84e1b8e6408c5dcf41bd2.html
Keywords
SF LMS Learning Harvard Manage Mentor HarvardMM ManageMentor Coursera Lynda.com Lynda Open Sesame OpenSesame OpenHPI Udacity EdX , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem