Symptom
- Unable to authenticate on SF mobile app
- The error received is "Safari cannot open the page because the server cannot be found"
- The error received is "Failed to load data. Please try again later"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Mobile
- SAP SuccessFactors HCM Core
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Mobile all versions
Keywords
mobile login, error, failed to load data, please try again later, mobile users, turn on, safari , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem
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