SAP Knowledge Base Article - Public

2634446 - Business Task Notifications Cannot be Assigned to Employee for Expense Reports in Status Reimbursed


You want to assign a business task to an employee for an already reimbused expense report.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management Work Center.
  2. Use the Task Distribution View.
  3. Click on Business Task Management.
  4. Highlight the Business Task Your Expense Report XXX was Reimbursed (where XXX stands for the expense report ID).
  5. Click on Actions.
  6. Choose Assign Item in the drop down menu.

You see no results displayed and when you search for a user it says No records Found.


  • This is expected system behavior.
  • The business task Your Expense Report XXX was Reimbursed cannot be reassigned or cancelled.


  1. Go to the Business Configuration Work Center.
  2. User the Overview View.
  3. Search for Business Task Management for Expense and Reimbursement Management Activity.
  4. Highlight the Activity and click on Change Immediately.
  5. Click on Business Task Management.
  6. Find Your Expense Report XXX was Reimbursed.
  7. Untick the box for notifications or set a new expiry date.

We recommend to set the expiry date to 5 days, otherwise it is possible that the system opens an automatic incident.


Business Task Management, BTM, expense report, reassign, employee left the company, Benachrichtigung, Spesen, reimbursed, erstattet, Mitarbeiter Untermehmen verlassen , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem


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