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2634572 - Unable to dump transaction log on ASE - Tivoli error: Session rejected: TCP/IP connection failure.


  • ASE cannot perform transaction log backups (dumps) of ASE to 3rd party tool Tivoli Storage Manager (TSM).
  • Open connections can be seen in TSM server and connection breaks after some time without backing up any data.
  • Messages returnen in the Backup Server log:

A00: Tivoli Storage Manager API: version = 7, release = 1, level = 4.
Backup Server: Unrecoverable I/O or volume error.  This DUMP or LOAD session must exit.
Backup Server: Database SID: 210379052 kilobytes (9%) DUMPED.
Backup Server: Archive API error for device='syb_tsm::SID.DB.20180419.190000.000::000':
Vendor application name=Sybase-TSM API, Library version=2, API routine=syb_write(),
Message=Tivoli Storage Manager error returned. Message = ANS1017E (RC-50)  Session rejected: TCP/IP connection failure.



  • SAP Adaptive Server Entreprise (ASE) 15.7
  • SAP Adaptive Server Entreprice (ASE) 16


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0


Tivoli,dump transaction,ANS1017E,Session rejected,TCP/IP connection failure , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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