SAP Knowledge Base Article - Public

2634598 - Not Possible to Set Extension Fields to Mandatory on Some Tabs


You have created and added some Extension Fields to one tab (facet) in the system. However, there is no option to set these Extension Fields as mandatory.


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to Customer Workcenter.
  2. Go to Accounts View.
  3. Open Account XYZ (where XYZ is one example of account).
  4. Go to Sales Data Tab.
  5. Adapt the screen.
  6. Try to set the properties of one Extension field as mandatory.


It is not possible to set Extension Fields as mandatory when these fields are under preview panes.


This is a expected system behavior.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center on You can contact Cloud Service Center as follows:
a) If you are a partner: please use or the Partnerfinder
b) If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices. 
An alternative option may be to check the SAP Customer Influencer Site to submit an idea:


mandatory; KUT; extension field , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions