SAP Knowledge Base Article - Public

2634646 - Home page - To Do Tile - Finish your profile shows error message


For some users, when Clicking on the "Finish Your Profile" link in Home Page, an application error is displayed.


  • SuccessFactors People Profile
  • SuccessFactors Home Page

Reproducing the Issue

On your home page, click on "Finish your profile", as displayed below:


You will be taken to a screen where the following application error is displayed:

application error.png


This is usually caused by some dirty data on the database.


This needs to be cleaned by our opperations team, so a support incident will be required. When creating the incident please provide your company ID from the instance in which the issue happens, as well as the UserID for the affected user.


Finish your profile, Profile Error, HomePage, People Profile , KBA , LOD-SF-EP , Employee Profile , Problem


SAP SuccessFactors HXM Core all versions