'Failed to load document. Please try again later.' error when viewing resume from mobile application.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Mobile
Reproducing the Issue
- From mobile application, choose an offer detail or job requisition approval
- Choose 'View resume' from the attachment, and error will occur
'OData API Application Export' permission is needed to view the attachment from mobile device.
Admin Center > Manage Permission Roles > search and select the user role > Permission > Recruiting Permissions > select the 'OData API Application Export' > Done > Save Changes
2451071 - Error while opening attachment in mobile time off
Failed to load document, mobile, view resume , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem