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2634770 - Application Error: fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3

Symptom

Application Error: fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3 can occur under the following scenarios:

  • Occurs after the final workflow approver attempts to approve a workflow
    • This can happen for multiple scenarios such as manager change, adding a new employee, terminations
  • Occurs when attempting to commit a change via Take Action, such as terminating an employee
  • Occurs when trying to add a new employee, after selecting 'Save' or 'Submit'


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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

ECT-91599, ECT-87448, fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3, EC, Employee Central, workflow, application error, new hire, STATUS_MARKED_ROLLBACK integrity constraint, FK_TODO_ENTRY_USERS_SYS_ID) violated - parent key not found , KBA , LOD-SF-EC , Employee Central , Problem

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