SAP Knowledge Base Article - Public

2635377 - Customizing a standard Learning notification template


  • Is it possible to edit a standard notification template in Learning?
  • How to edit and customize a standard Learning notification template via the launch editor tool?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning


To customize a standard notification template in Learning:

  1. Access the Learning Admin side >
  2. Navigate to System Administration > Manage Email > Email Notification Templates >
  3. Search for a standard notification template >
  4. Click the edit icon and, under the "Messages" tab, customize the e-mail parts or do it on the "Launch Editor" tool >
  5. Save > Apply Changes.

For more information, please check the User Assistance Documentation link.

      Notification KBA File.png


  • While you have the freedom to customize the templates, SAP Product Support is not authorized to customize the templates for you.
  • If there are issues with templates that are customized, these will be out of scope for SAP Product Support.
  • Kindly contact SAP Professional Services or your Internal IT Team to assist you with customizing your notification templates.
  • If you would like to have assistance from our SAP Professional Services Team, kindly refer to the KBA: 2149831.
  • Customizations are built on the version of the learning application available at the time of development and may need to be updated in later release(s). Best practices recommend to have any customization deployed on a test system upgraded in a preview release cycle. This allows you to thoroughly test your customizations after each release and report any issues to your consultant/partner in charge of maintenance of these solutions.

See Also


lms, learning, custom, customize, modify, notification, template, change, edit, system, new, editor, support, scope, templates, notifications, customized, email, tool, launch , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-NOT , Notifications , How To


SAP SuccessFactors Learning all versions