2635378 - Sorting Order of Background and Trend Data in Employee Profile

Symptom

The sorting order of background data has no particular order not ascending nor descending.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

Cause

This expected Behaviour

Resolution

In SAP SuccessFactors People Profile, background and trend data blocks have different sorting mechanisms. Background blocks allow user-controlled sorting through the UI, while trend blocks follow system-defined sorting logic that cannot be customized .

Current Configuration

The sorting behavior differs between the two data types:

Background blocks: Sort order is based on user-specified order from the UI interface
Trend blocks: Follow system-defined sorting logic with no customization options available

There are two types of blocks such as background and trend blocks. The sort order of these two types of blocks are different. The sort order of background portlet/block is based on the order user specified from UI. If you open the edit dialog of background block, you could find there are upper/down arrows beside each record.

The order of the records could be changed using these upper/down arrows. After saving, the order is consistent with the database. Each time these records show in background blocks, they will be sorted according to the order specified. The sort order of background records does not depend on start date or end date.

The sort order of rating/trend block is defined by the system. The sort logic is like below:

descending order of end date
descending order of form data id
descending order of each record id

Note: Currently, It is not possible to change this logic. This expected Behaviour

Sorting Options Available

Data Type	Sorting Method	Order Control	Notes
Background Data	User-controlled via UI arrows	Manual reordering	Order persists in database
Trend Data	System-defined	Automatic	Cannot be customized

However, we encourage you to submit an enhancement request Via: 2090228 - How to Submit Ideas for SAP SuccessFactors Products or customer Influence

Q) Where can I get information on this from the Guide?

A) Guide: Configuring People Profile

Chapter: Configuring Trend Information Cards for Full Profile

Q) How to Reorder the trend information blocks?

A) To reorder the trend information blocks, please refer the below steps,

1. Go to Admin Center.

2. Select Configure People Profile.

3. Choose the block you want to edit in the layout preview to open the Edit Block panel.

4. Select the link in the message "You can configure fields of the Edit Dialog here."

5. In the field editor dialog, drag and drop the fields to desired locations.

6. Save your changes and close the dialog.

Keywords

Sorting order, background data, rating order, employee profile order, trend data, order, sorting, logic, rating, trend element, trend block, trend portlet, background element, background data, background block, background portlet, forms, performance forms, calibration forms , Reorder Trend Information Blocks ,Configure People Profile ,People Profile Layout,Edit Block Panel,Field Editor Dialog,Drag and Drop Fields,Profile Block Configuration,Trend Information Block Order,Manage Profile Layout,SAP SuccessFactors People Profile Customization , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-TRD , Trend Elements , LOD-SF-PM , Performance Management , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals all versions