2635378 - Sorting Order of Background and Trend Data in Employee Profile

The sorting order of background data has no particular order not ascending nor descending.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Profile

This expected Behaviour

There are two types of blocks such as background and trend blocks. The sort order of these two types of blocks are different. The sort order of background portlet/block is based on the order user specified from UI. If you open the edit dialog of background block, you could find there are upper/down arrows beside each record.

The order of the records could be changed using these upper/down arrows. After saving, the order is consistent with the database. Each time these records show in background blocks, they will be sorted according to the order specified. The sort order of background records does not depend on start date or end date.

The sort order of rating/trend block is defined by the system. The sort logic is like below:

1. descending order of end date
2. descending order of form data id
3. descending order of each record id

Note: Currently, It is not possible to change this logic. This expected Behaviour

However, we encourage you to submit an enhancement request Via:  2090228 - How to Submit Ideas for SAP SuccessFactors Products or customer Influence

Q) Where can I get information on this from the Guide?

A) Guide: Configuring People Profile

• 2680559 - Change order of fields in Background Information portlet.
• 2635378 - Sorting Order of Background and Trend Data in Employee Profile
• 2667607 - Adhoc Report - Employee profile domain (Latest Rating information)

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