Symptom
- DirectConnect clients receive TCP timeout errors (Resets)
- DirectCconnect logs show these messages:
LogNotice 04/23/2018 14:15:39.644 <dc_mfc_svcenm> 1115 E944895 NETWORK ERROR: SYBTCP ERROR INFO:,
Request(Connect),SubFunc(Failed), Request(Connect),SubFunc(Failed), SYBTCP RetCode(1) Description(SYBTCP_FAIL),
TCP API RetCode (10060) Description(WSAE TIMEDOUT) errmsg[Win NT system call sybtcp_connect(connect),
error num 10060, tranaction <AMD2>, region name <CICSNM>, host name <MF_host_name>, port num #### ]
LogClientMessages 04/23/2018 14:15:39.644 pclmgw01 1115 E944895 Error: 30261 Severity: 10
TCPIP Network Error: { [NOTCONNECTED] Lost connection to database, , Request(Connect),SubFunc(Failed),
SYBTCP RetCode(1) Description(SYBTCP_FAIL), TCP API RetCode (10060) Description(WSAE TIMEDOUT) }
<HostName=<MF_hostnm>, <PortNumber=####>, <Region Name=<CICSNM>, <TPName=AMD2>
LogClientMessages 04/23/2018 14:15:39.644 <dc_srvrnm> NULL NULL NULL Error: 30000 Severity: 16 Login failure. <SMR>
LogClientLogin 04/23/2018 14:15:39.644 <dc_mfc_svcenm> 1115 E944895 ...Connection refused by service library 'DB2'. - CICS Message User log (CSML) Shows:
shows:SYBTP13 - NOT A RECOGNIZED SYBASE CLIENT
SYBTP17 – MAX SOCKETS – 5 SECOND DELAY.
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Environment
- DirectConnect 15.0.1 B INTEL x386 Windows NT
- Mainframe Connect for Server Option for CICS
Product
Sybase MainframeConnect 15.0
Keywords
MFC OSC SYBTP13 SYBTP17 , KBA , BC-SYB-MFC , Mainframe Connect (MFC) , Problem
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