SAP Knowledge Base Article - Public

2635843 - Mass Change of Multiple Employee Work Address Records Results in Error

Symptom

The attempt to mass change multiple Employee Workplace Address records results in a pop-up message, requesting to raise an case.

Environment

SAP Business by Design

Reproducing the Issue

  1. Go to Personnel Administration work center
  2. Open view Employees
  3. Click on Show All Employees
  4. Use Fn (Ctrl) and Shift key to select all the rows on the screen
  5. Click on Action - > Mass Change Workplace Address
  6. On the next screen the screen dumps and the error message is raised

Cause

The dump is occurring because there are duplicate keys being passed to the mass change UI. When selecting All Employees, the list will include terminated employees and also splits in employees work agreements.

Resolution

When selecting employees for this mass change action, it is advised not to use the All Employees view and use the Active Employees view instead.
This will prevent the duplicate key dump from occurring.

Keywords

Work address mass change Employees contact data duplicate key dump , KBA , PA-PA-XX , General Parts , Problem

Product

SAP Business ByDesign all versions