SAP Knowledge Base Article - Public

2635998 - Offline Signature in Sales Quote Not Supported

Symptom

You are using the feature Signature (Actions>Signature) with the app in online mode. It is currently working, but when you sync and go to offline mode you cannot see the option Signature.

Environment

SAP Hybris Cloud for Customer; SAP Hybris Cloud for Customer - Extended App

Cause

The feature Signature is currently not available for Sales Quote in offline mode.

Resolution

This is the expected system behavior.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

See Also

  2358079 - Add Signature: Summary Generation And Signature Capture Are Combined Into Single Action

Keywords

offline; signature; quote; , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions