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2636145 - The service did not start due to a logon failure.

Symptom

Starting  an SAP Service   SAP<SID>_<inst. nr.>  you receive a pop-up:

 

Windows could not start the  SAP<SID>_<inst. nr.>  service on Local Computer

Error 1069:   The service did not start due to a logon failure

or

Windows could not start the  SAP<SID>_<inst. nr>  service on Local Computer

Error 1067:  The process terminated unexpectedly.

 

In the last case  you can check that   the error match to a logon failure checking errors in event viewer  logs similar to one of the following:

Cannot open Profile   usr/sap/<SAPSID>/SYS/profile/<start profile>.  (Error 1326 ERROR_LOGON_FAILURE: Logon failure: unknown user name or bad password.) [ntservstart.cpp 1051]

The SAP<SID>_<inst.nr> service failed to start due to the following error:
The service did not start due to a logon failure.

The SAP<SID>_<inst.nr> service was unable to log on as  <domain>\SAPService<SID> with the currently configured password due to the following error:
The user name or password is incorrect.

 


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Environment

Windows Server.

Product

SAP NetWeaver all versions

Keywords

logon failure, ERROR_LOGON_FAILURE, error 1326, user name or password is incorrect, unknown user name or bad password , KBA , BC-OP-NT , Windows , BC-CST-STS , Startup Service , Problem

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