SAP Knowledge Base Article - Preview

2636608 - Reopen CCM issue

Symptom

Is there any way we could re-open a CCM issue after it has gone to Closed Status?

Example: Issues where a user has closed the PC issue before attaching documents or before reassigning the same to manager for review. In this scenario how the control should be performed and is causing audit issues.


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Environment

GRC Process Control 10.1

Product

SAP Process Control 10.1

Keywords

Closed status,  re-open , KBA , GRC-SPC-AC , Automated Controls , How To

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