SAP Knowledge Base Article - Preview

2636611 - Cannot open a .msg file the second time

Symptom

  • Microsoft Outlook is open and a .msg file is downloaded to the system.
  • On the second time when you try to download the same .msg file, the system displays error saying "File <folder name>\xxxx.msg" cannot be created.
  • Message no 26172 is displayed. 
  • In SLG1 transaction, the display log shows "An error occured when calling module SCMS_DOC_READ_FILES. "Error when downloading file: <folder name>\xxxx.msg
  • The error message occurs only when Outlook is open and only during the second time when trying to create the file.


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Environment

SAP GUI for Windows

Keywords

Outlook,.msg,SAP GUI,26172,SCMS_DOC_READ_FILES,File cannot be created,Error when downloading file,CV04N , KBA , BC-FES-GUI , SAP GUI for Windows , BC-FES-CTL , SAP GUI for Windows Controls , BC-SRV-KPR , Knowledge Provider , Problem

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