SAP Knowledge Base Article - Public

2636635 - An application error occurred when saving background block - Employee Profile


  • An application error occurred when saving background block.
  • An application error occurred. Check the console log for more details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to: Employee Profile
  2. Go to background block
  3. Edit or Add a record
  4. Fill the required fields
  5. Save



There are fields required and hidden at same time.



In case the field is required, it cannot be hidden, only can be hidden if not required. Amend those fields via Manage Business Configuration or Succession Data Model.

  1. Go to: Manage Business Configuration
  2. Click: Employee Profile
  3. Click: Background Elements
  4. Click in the target Background Element
  5. Click in "Details" of field
  6. Amend the field
  7. Save


Application, Error, Background, Block, Portlet, Required, Hidden , KBA , LOD-SF-EP-BGD , Background Elements , Problem


SAP SuccessFactors HXM Core all versions