Symptom
-
Copy of text log into follow-on document
- Define Copy Control for Transaction Types
- Create Follow-Up Document
- Transaction Type Copy Control
- Specify Copy Control Mapping Rules
- Outgoing E-Mail is not maintained in Customizing
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
ChaRM, ITSM, follow on, follow up, ZMCR, ZMMJ, ZMHF, ZMIN, manual e-mail, send e-mail , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To
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