SAP Knowledge Base Article - Preview

2636993 - SOLMAN_SETUP - Maintain Users - SM_COLL_<SID> Access denied - SAP Solution Manager 7.2

Symptom

Step 6 Maintain Users fails with error below, while creating user SM_COLL_<SID>:

error.png

No P4 connection could be established to <FQDN> ...
 ... Access is denied to SAP System sid <SID> ...

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2

Managed System [JAVA]

Product

SAP Solution Manager 7.2

Keywords

Logon test failed, wrong security principal/credentials, Authentication did not succeed, P4, , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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