SAP Knowledge Base Article - Public

2637045 - Variant XYZ unknown Error Shown in Dashboard

Symptom

Dashboard ABC started throwing error "Variant XYZ unknown; default variant used instead for Dashboard ABC" (where XYZ is the name of the variant and ABC is the name of the dashboard).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Analysis work center.
  2. Open Dashboard ABC.

The error "Variant XYZ unknown; default variant used instead for Dashboard ABC" is shown.

Cause

The variant or selection used by dashboard is deleted from the underlying report. When the dashboard doesn't find the variant, it will use the default or initial selection of the report.

Resolution

  1. Go to the Analysis work center.
  2. Edit Dashboard ABC.
  3. Go to step 3.
  4. Select a variant.
  5. Save the Dashboard.

The dashboard will have a variant assigned and the error will not be displayed.

Keywords

Variant unknown, Dashboard, report variant , KBA , AP-RC-ANA-UI , C4C, ByD, Travel: Analytics UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions