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2637298 - Failure to load groups on Fiori Launchpad - getGroups failed error

Symptom

  • Failure to load groups with "getGroups failed" error
  • Fiori Launchpad blank screen
  • Error: "Error 404 in response for URL /sap/bc/ui2/start_up?so=*&action=*&tm-compact=true&shellType=FLP" in browser console log
  • Error: "File ui2/ushell/bc/ui2/start_up NOT found" or "File ui2/ushell/opu/odata/UI2/PAGE_BUILDER_PERS/PageSets('/UI2/Fiori2LaunchpadHome') NOT found!" in browser network tab


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Environment

SAP Netweaver 7.5

Product

SAP NetWeaver 7.5

Keywords

Fiori external alias name, /sap/bc/ui2/flp, SICF, getGroups failed, error, FLP, Fiori Launchpad, blank page, 404, /sap/bc/ui2/start_up?so=*&action=*&tm-compact=true&shellType=FLP, ui2/ushell/bc/ui2/start_up NOT found, ui2/ushell/opu/odata/UI2/PAGE_BUILDER_PERS/PageSets('/UI2/Fiori2LaunchpadHome') NOT found! , KBA , CA-FE-FLP-DT , Please use CA-FLP-FE-DT or CA-FLP-ABA-DT , CA-UI2-INT-BE , Please use CA-FLP-ABA , Problem

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