SAP Knowledge Base Article - Public

2637318 - Create Invoice Request with Invoice Items and Credit Memo Items via Web Service When the Relevant Scoping Question Is Not Checked.

Symptom

You are able to create Invoice Requests with Invoice items and Credit Memo items via Web Service even when you don't have scoped the question: Do you want to allow customer invoice requests/invoices to contain invoice and credit memo line items?

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Click on Edit Project Scope button.
  4. Navigate to step 4 - Questions.
  5. Select Sales, then Customer Invoicing, then Miscellaneous.

You are able to see that the second question: Do you want to allow customer invoice requests/invoices to contain invoice and credit memo line items? is not checked as In Scope.

You use the Web Service CustomerInvoiceRequest and you are able to send Invoice items and Credit Memo items without any error.

Cause

This is the system behavior. The scoping question: Do you want to allow customer invoice requests/invoices to contain invoice and credit memo line items? is related to Manual Invoice Requests, which explains the reason for being able to create External Customer Invoice Requests via the web service having both credit memo and invoice items in one invoice document even when this question is not checked in scoping.

Note that the <ReceivablesPropertyMovementDirectionCode> indicates whether the item will be debited (invoice item) = 2 or credited (credit memo item) =1.

Resolution

An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/sap/ino/#/campaign/886.

Keywords

Invoice Request ; Credit Memo Items ; Invoice Items ; Web Service ; CustomerInvoiceRequest. , KBA , AP-CI-CIR , Customer Invoice Request , How To

Product

SAP Business ByDesign all versions