SAP Knowledge Base Article - Preview

2637831 - The To Field Is Blank under Interactions E-mail

Symptom

When accessing the Interactions facet, the To field on the e-mail header is showing no values.


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Environment

SAP Hybris Cloud for Customer 1802/04 and higher versions.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket; Interactions; To field; , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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