- Message SD_S4H_ODATA_COM_MSG/00: Item rejection reason could not be changed for the document is encountered.
- Error message /IWBEP/CX_MGW_BUSI_EXCEPTION is displayed when trying to change the Reason for Rejection in a Sales document.
- Is it possible to modify the Reason for rejection on a Debit Memo Request?
- Sales and Distribution (SD)
- SAP S/4HANA Cloud All versions
Reproducing the Issue
- Manage Debit Memo Request.
- Select a Debit Memo Request.
- Reject All Items.
- Try to change/modify the Reason for Rejection for another.
- An error message is displayed: Item rejection reason could not be changed for the document.
- The new action call will not update the document. If a rejection status is already set for an item, it will not be overwritten.
- The document is already fully invoiced and completed, it cannot be rejected anymore.
It is standard system behaviour that an error message is raised informing the user that a change is not possible.
SD_F1988_DMR_WL_SRV debit memo request, credit memo request, quotation, DMR, CMR, , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , Problem