SAP Knowledge Base Article - Preview

2637953 - SAP Partner unable to use Schedule an Expert (SaE) for end user customer case - SAP for Me


  • VAR Partner not able to use Schedule an Expert option
  • VAR Partner cannot book a Schedule an Expert session under end user customer number
  • Schedule an Expert during Go-live with Solution Manager for VAR
  • How are Schedule an Expert incidents/cases handled when partner has a block on the end user's installations?
  • Partner is using the VAR service desk Go-Live feature to block incident creation for end user customer



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partners , VAR , incident management , blocks , blocking , go-live , logging incidents , support tickets , SaE , book now , , KBA , XX-SER-FORME , SAP for Me , Problem

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