SAP Knowledge Base Article - Public

2638034 - Fields in OnboardingCandidateInfo in Manage Data is Blank - Onboarding 1.0


Candidate record in OnboardingCandidateInfo is blank but it has a value in SAP SuccessFactors Recruiting and Onboarding activity


SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

  1. Login to SAP SuccessFactors HCM and go to Admin Center
  2. Under Tools, search and find Manage Data
  3. In the first search field, enter OnboardingCandidateInfo  and add the HRDataID or Applicant ID in the second field
  4. Fname and Lname or other fields are missing values


Missing standard keys in the Data Dictionary


Due to missing standard keys in the Data Dictionary under Integration namespace, error is received in different parts of the application. To help identify, resolve, and see the standard keys, check KBA 

See Also

  • Understand why it is not possible to add or delete keys in data dictionary (EC-CandidateCreated, EC-PostPHV, and EC-PaperWorkDone), see KBA 2690016
  • This KBA 2414284 will explain why OnboardingCandidateInfo is not updated
  • Why does Pre-day 1 E-mail not receive by candidate? Find out in KBA 2417987


SAP SuccessFactors, Onboarding, Key Integration, Manage Pending Hires, Standard Keys, EC-CandidateCreated, EC-PostPHV, EC-PaperWorkDone, EC-UpdateHireData, Data Dictionary, Edit, tag, Missing Functionality, Integration with BizX, ONB-21269, fname,lname, FirstName,LastName, OCI, Onboarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To


SAP SuccessFactors Onboarding all versions