SAP Knowledge Base Article - Public

2638285 - Error While Releasing a Sales Order: 'Exchange rate US Dollar/Tenge on DD.MM.YYYY missing for currency conversion'

Symptom

You are trying to release a Sales Order and receive some error messages.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sales Order view.
  3. Search for Sales Order XXX.
  4. Click Edit.

See the error message: 'Tax calculation failed; trigger a calculation again.'

  1. Click View All.

See the second error message: 'Exchange rate US Dollar/Tenge on DD.MM.YYYY missing for currency conversion.'

XXX - Sales Order ID.

Cause

The origin of this behavior is regarding the lack of Exchange Rate. This is required to convert the amounts from transaction to reporting currencies in the tax registers when a Sales Order has the Tax Country for one country and the document currency for another.

Resolution

You have to maintain Exchange rate US Dollar/Tenge.

Another option would be changing the Tax Country for the relevant Sales Order, if the Tax Country cannot be changed, you need to maintain Exchange rate US Dollar/Tenge.

Keywords

Exchange rate, missing currency conversion. , KBA , AP-TTE-TC , Tax Calculation , How To

Product

SAP Business ByDesign all versions