SAP Knowledge Base Article - Public

2638297 - Customer Contract Invoice Request Is Blocked, However Schedule Invoice Request Is To Be Invoiced


You have set an invoice block in your Customer Contract, hence you expect to have both Customer Contract Invoice Request and Schedule Invoice Request set with Blocked status.


SAP Business ByDesign - all its versions.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Search for ABC (ABC represents the ID of a Customer Contract).
  4. You will observe that only Customer Contract Invoice Request is set as Blocked, and Schedule Invoice Request is To Be Invoiced.


For instance in Logistics based Sales Order processes, when the Sales Order has been set on invoice block, the Outbound Delivery still remains in To be invoiced. The reason for this is that the Outbound process has happened, and for invoicing the information from both Sales Order and the Outbound is used. The Outbound Delivery happened in reference to the Sales Order, and hence only on invoicing this Outbound Delivery we find the corresponding referred Sales Order to see whether this is blocked or not. This is the reason for you find the status of Schedule Invoice Request as To be Invoiced.


This is the system behavior. An alternative option may be to check the SAP Customer Influencer Site and submit your idea of changing behavior in Customer Influence Portal - SAP Business ByDesign.


Customer Contract Invoice Request ; Schedule Invoice Request ; Blocked ; Customer Contract. , KBA , AP-CI-CI , Customer Invoice , AP-CI-CIR , Customer Invoice Request , How To


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