Symptom
- When trying to update the "Ok To Rehire" field from "NO" to "YES", an error dialogue appears with an application error.
- Unable to change "Ok To Rehire" field in Employment Details due to error message showing
- Fingerprint=d18862f91f8593c4bce50314e915cd159ba665e4
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to the Employee's profile
- Search for Employment Details portlet
- Select Edit and change the value of "Ok to Rehire" from NO to YES
- Save, you will receive the error
Cause
- The Job Information data is missing from the profile.
- If you check the Job Information portlet it is empty or it is corrupted.
- This information is required in order to rehire the employee.
Resolution
- Go to Admin Center
- Search for Import Employee Data
- Under "Select the action you want to perform" select "Download Template".
- Download the Employment Details, Job History and Termination Details.
- Fill all the required fields. Remember that the start date from the Employment Details and Job History must match.
- Import in the following order:
- Employment Details
- Job History
- Termination Details
Note:
When you create an employee via import, you need to import some required templates in order, otherwise the system can create inconsistencies if the Employee Central data is not complete.
- Basic Import
- Biographical Information Import
- Employment Details Import
- Job History Import
- Personal Information Import
- Compensation Info Import
See Also
2080146 - Employee Data Import Steps - Creating Users via Imports
Keywords
SF, Success Factors, EC, timestamp, time stamp , KBA , LOD-SF-EC-EMP , Employment Information (Employment Details) , LOD-SF-EC-JOB , Job Information , Problem
Product
SAP SuccessFactors Employee Central all versions