SAP Knowledge Base Article - Preview

2638417 - Accounts Basic Search Returns Multiple Records

Symptom

You noticed that, when you search for Accounts using the basic search, it now returns multiple records containing the search term used, for example:

You search for Account ID XYZ and the search returns:

  • Account XYZ.
  • Account XYZDEF.
  • Account XYZABC.

(XYZ, XYZDEF and XYZABC represent the ID of the Accounts)


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Environment

SAP Hybris Cloud for Customer 1805 and higher.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

basic search, customers work center, accounts view, account search , KBA , AP-RC-UIF-RT , UI Framework Runtime , Problem

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