2638425 - Managing customers assigned to different VARs in one Solution Manager 7.2 system

There is a need to manage all end customers assigned to different VARs(Value Added Reseller or Certified Channel Partner) within a single Solution Manager system as shown in the diagram below as they are the subsidiaries of the company.
However, if the solution manager system belongs to VAR 1, it can only manage customers assigned to VAR 1 since there is no relationship known to SAP between VAR 1 and the other VARs.

Var KBA final.png

SAP Solution Manager 7.2

SAP Solution Manager all versions

corporate group functions, service provider , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , How To

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Visit SAP Support Portal's SAP Notes and KBA Search.