- There is a need to manage all end customers assigned to different VARs(Value Added Reseller or Certified Channel Partner) within a single Solution Manager system as shown in the diagram below as they are the subsidiaries of the company.
- However, if the solution manager system belongs to VAR 1, it can only manage customers assigned to VAR 1 since there is no relationship known to SAP between VAR 1 and the other VARs.
SAP Solution Manager 7.2
corporate group functions, service provider , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , How To
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