SAP Knowledge Base Article - Preview

2638452 - The Account Main Contact Is Not Determined as the Primary Contact of the Activity

Symptom

The system does not determine the main contact as the Primary Contact of the activity, when you create a new activity from an Account which contains a main contact maintained on Contacts facet.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Main Contact, Primary Contact, Activity, Contact Person , KBA , LOD-CRM-ACT , Activities , How To

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