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2638498 - Empty spool created using native Device Type from printer vendor

Symptom

  • Spools are being created using a native label printer Device Type provided by the Printer Vendor of the printer in use. I.e. Device Types provided by Intermec, Zebra or Toshiba listed in the below SAP Notes.
    • 1760619 - Printer Vendor Wizard Note: Intermec
    • 1173046 - Printer Vendor Wizard Note: Zebra
    • 1135105 - Printer Vendor Wizard Note: Toshiba Tec
  • When trying to create/print a spool, one of the following errors can be seen:
    • Error 2048 [RSTSE...] in TemSe administration
    • Error in spool C call: Error from TemSe
  • The spools that are created are empty and inconsistent. They have 0 pages.
  • The following error occurs when trying to open the spool preview:
    • Request xxx.xxx in system xxx: internal error 0000000028/ 128 in spooler (Object not found)
  • The spool properties show the following information:
    • Data type         ????????????
    • Size in bytes     0
  • Only spools that are created for label printers using the printer manufacturer's own native Device Type are effected. Other spools created using other Device Types (such as PCL, SAPWIN, etc.) are correct.


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Environment

  • SAP S/4HANA
  • SAP S/4HANA FOUNDATION
  • SAP ERP
  • ABAP Platform
  • SAP NetWeaver
  • SAP ERP Central Component
  • SAP Solution Manager

Keywords

TST05, Error in spool C call: Error from TemSe, internal error 0000000028/ 128 in spooler (Object not found), Size in bytes, Data type, ????????????, 0, Zero, Empty, Spool error 128 (RSPOENOJOB No such spooljob or object), Device Types, Print, Printing, PVP, Spool inconsistency, Label, Label Printer, Native, SP01, Preview, Zebra class YCL_PDL_IMP_ZB_YZB1, Intermec class YCL_PDL_IMP_IM_YIM1, ABAP PDL Drivers, Error 2048 [RSTSE...] in TemSe administration, Error in spool C call: Error from TemSe, Printer Vendor, Transport Files, ABAP Class , KBA , BC-CCM-PRN , Print and Output Management , Problem

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