SAP Knowledge Base Article - Preview

2638518 - Which Recipient should we Select in a Workflow Rule to Send an E-mail to the Owner of a Lead?

Symptom

While creating a workflow rule, you do not see the option to send an e-mail to the owner of a lead.


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Environment

SAP Sales Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

marketing responsible employee, lead, owner, e-mail, email, workflow rule, recipient, , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-WKF , Workflow , How To

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