2638588 - Contract Status Does Not Change from "Ready" to "Active"

When you select the Activate button for a Contract, you expect the Contract status to change from Ready to Active. However, the Contract status remains Ready, and the Status field is grayed out.

SAP Cloud for Customer core applications

1. Go to the Contracts work center.
2. Open the relevant Contract (for example, ABC, where ABC represents the Contract ID).
3. Select the Activate button.
4. Observe that the Contract status does not change from Ready to Active.

• The Begins On date of the Contract is set to a future date. The Contract remains in Ready status until the Begins On date is reached.
• Once the Begins On date is reached, a background job automatically changes the Contract status to Active.

1. This is the standard system behavior of SAP Sales and Service Cloud.
2. If you want the Contract to be activated immediately, change the Begins On date to the current date or a date in the past. The Contract status will then change to Active once the relevant background job runs.

Background, Active, Contract, Status  , KBA , LOD-LE-COP , Contract Processing , Problem