2638847 - SM: CSU_DOWNLOAD_DELIVERY / SM:RCD_CHECK_UPDATES cancelled: URL does not match the supported patterns

Symptom

The job SM: CSU_DOWNLOAD_DELIVERY or SM:RCD_CHECK_UPDATES cancels with following error:

Job started
Step 001 started (program RCSU_DWLD_FROM_SMP_URL_JOB, variant 0000000000011, user ID [JOB_USER])
Step 3.2: Checking Download Authorization to the User
....

....

....
Step 3.7: Successfully Read sds_configuration for the S-User: S000000000X
Succesfully read details from sds_configuration: s-User :S000000000Xand Target Directory :CSU_DOWNL
Attempting to fetch support portal url with the details: API Called :get_smp_url_for_downloads-User :S000000000X
User [JOB_USER] has used the destination as S user S000000000X
Failed to obtain URL to support portal for the details: API Called :get_smp_url_for_downloads-User :S000000000X
Step 3.9: File Name Read from SAP Support Portal:
URL does not match the supported patterns
Job cancelled after system exception ERROR_MESSAGE

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SM: CSU_DOWNLOAD_DELIVERY, RCSU_DWLD_FROM_SMP_URL_JOB, RDC, Download, SWDOWNLOAD, RCSU_AUTO_NOTIFY_AND_DWLD , KBA , SV-SMG-RCD , Rapid Content Delivery , Problem

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