Symptom
The job SM: CSU_DOWNLOAD_DELIVERY or SM:RCD_CHECK_UPDATES cancels with the following error:
Failed to obtain URL to support portal for details: API Called: get_smp_url_downloads-User: S000000000X
Step 3.9: File Name Read from SAP Support Portal:
URL does not match the supported patterns
Error while downloading delivery 5: Error Text - URL does not match the supported patterns
Job cancelled
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Environment
SAP Solution Manager 7.2
Product
Keywords
SM: CSU_DOWNLOAD_DELIVERY, RCSU_DWLD_FROM_SMP_URL_JOB, RDC, Download, SWDOWNLOAD, RCSU_AUTO_NOTIFY_AND_DWLD , KBA , SV-SMG-RCD , Rapid Content Delivery , Problem
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