Symptom
When you access the User record and go to "Manage Alternate Supervisors", the names of the supervisors are not shown.
This makes it very hard to see, who is the actual alternate supervisor.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Enter Learning Adminsitration
- Naviagte to a User profile
- Open the "Mange Alternate Supervisors"
Cause
"First Name" & "Last Name" are not set to display in User record configuration
Resolution
- Access User Record Configuration by navigating to System Admin > Configuration > Record Configuration
- Add "First Name" & "Last Name" to the "Display" column and save
Keywords
Alternate Supervisor, record configuration, name not displayed, Record Configuration, User Record Configuration , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To
Product
SAP SuccessFactors Learning all versions