Symptom
Error Message: Serial Numbers are not allowed for product XYZ when creating Outbound Delivery from Third Party Request
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Third-Party Logistics work center.
- Go to Third Party Request view.
- Show all and search Third Party Request ABC (ABC stands for the Third Party Request ID).
- Click New Outbound Delivery.
- Go to line items tab.
- In the serial number sub-tab, Enter serial number OPQ (OPQ stands for the serial number).
- Click Check consistency
- Error message: Serial Numbers are not allowed for product XYZ (XYZ stands for the product ID).
Cause
Serial Number Profile of product XYZ is Mandatory on Transfer to/from Customers. This will ensure Serial number in case of outbound /inbound deliveries where customer is involved. In the current example Third Party Request: ABC is a Stock transfer request hence preferred profile shall be: Mandatory on Transfer to/from Customers, Suppliers and Sites.
Resolution
-
Go to Product Data work center.
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Go to Materials view.
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Show all and search Product XYZ.
-
Click Edit.
-
Click View All.
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In the General Tab, select Serial Number Profile as 'Mandatory on Transfer to/from Customers, Suppliers and Sites'.
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Click Save.
Keywords
3PL request, 3PL Outbound Delivery, Serial Number, Error message: Serial Numbers are not allowed for product , KBA , 3pl request, 3pl outbound delivery , serial numbers are not allowed , AP-ODP , Outbound Delivery Processing , How To