- Receiving "Feature Unavailable. Please contact your Company's IT Department" error when accessing Profile or Org Chart
- Direct Reports show as zero in both the Org Chart and Team tab
- Users cannot access their own profile
- A Manager user cannot see Team tab
- A Manager user cannot see their direct reports displayed in Org Chart, even if the number of direct reports is correct
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Mobile
org chart not working, orgchart error, RBP mobile orgchart, zero direct reports, team members size, teamMembersSize, Fail to fetch data , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem
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