Symptom
You would like to restrict the Export to Excel action for objects like Opportunities and Leads.
Environment
SAP Hybris Cloud for Customer 1805 and higher versions.
Reproducing the Issue
-
Go to the Sales work center.
- Open the Opportunities view.
- The option to Export is available.
Resolution
To hide it, you need to add a Business Action Restriction to the Business Role of the Users you would like to have the option restricted. To do so:
-
Go to the Administrator work center.
- Select Business Roles, under the Users section.
- Open Business Role XYZ (XYZ represents the ID of the Business Roles).
- Click View All.
- Go to the Fields and Actions tab.
- On the Business Action Restrictions section, click Add Row.
- Select the restriction you would like to add.
Currently, we have the following Objects with possibility of restriction for the Export to Excel action:
- XLS_CRM_ACC_ADD_LIST - Account.
- XLS_CRM_CONTACT_ADD_LIST - Contact.
- XLS_CRM_CONTRACT_LIST - Contract.
- XLS_CRM_LEADMARK_LIST - Lead.
- XLS_CRM_LEADOPP_WOHO_LIST - Sales Lead.
- XLS_CRM_LEAN_SALES_ORDER_LIST - Sales Order.
- XLS_CRM_OPP_LIST - Opportunity.
- XLS_CRM_QUOTES_LIST - Sales Quote.
If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
Export to Excel ; Business Action Restriction ; Tickets ; Opportunities ; Sales Quotes ; Sales Leads ; Leads ; Business Role ; Export ; Microsoft Excel , KBA , tickets , business role , export , sales quotes , leads , export to excel , opportunities , sales leads , business action restriction , microsoft excel , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SRP , Service Request Processing , How To