Symptom
You have triggered an outbound call from the ticket list but the phone call was not recorded in the ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1811
Keywords
Phone Call, Ticket, Outbound Call, Account , KBA , LOD-CRM-LA , Live Activity , How To
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