SAP Knowledge Base Article - Public

2639894 - [1805 Feature] API Audit Log Availability


How to enable the SFAPI/OData API Audit Logs to capture all request and response payload logs from API calls that are reaching your SuccesssFactors instance.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
    • SFAPI
    • OData API


  1. Go to Admin Center > API Center
  2. Click on Audit Log Settings

  3. Select the API which you need to capture the logs (OData and/or SFAPI, it depends on your scenario) and click on "Enable All Payloads" button

    If you are using SFAPI:


    If you are using OData:


  4. This will enable all payloads in the incoming API calls for the next 4 hours. After 4 hours, the option will be disabled automatically and the additional payload logs will stop being recorded. You can check when exactly this will occur by looking at the "Expires at:" note:

  5. After enabling the payload logs, you will be able to download all possible logs by following the instructions of KBA 2694943 - How to download API logs on SuccessFactors.

Note: When RAL (Read Access Logging) switch under Admin Center > Manage Audit Configuration is off, "Enable all Payloads" option would enable audit logs for all operations (Read/Write) and for all status (Success/Failed). More information on RAL switch can be found in KBA 2620724 - [1802] [Data Protection and privacy Compliance]: Read Access Log (RAL) functionality.

See Also

A detailed explanation of the API Audit Logs is shown on the Enabling API Audit Logs page of the OData Developer Guide.


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SAP SuccessFactors HXM Suite all versions