SAP Knowledge Base Article - Preview

2639905 - Issues in accessing the portal after VIM upgrade

Symptom

  1. Clicking on certain tabs of Vendor Invoice Management (VIM) through the Enterprise Portal results in a Windows security pop-up requesting a username and password.

    pop-up.JPG

  2. Clicking cancel allows the page to be displayed correctly.

  3. In HTTPwatch traces, several 401 status codes can be observed. For example, in this screenshot, 401 calls are visible for multiple .gif files.


    watchtrace.JPG
  4. In the default traces (location: /usr/sap/<SID>/<instance>/j2ee/cluster/serverX/log), these entries can be found. These entries are visible when DEBUG severity is set for the trace location com.sap.engine.services.servlets_jsp.* Refer to note 1095475 - How to enable HTTP tracing in the AS Java)

    REQUEST:
    GET /vimportal/images/panel-header/Header-BackGround.png HTTP/1.1

    #2.0#2018 06 12 09:23:49:953#0-500#Debug#com.sap.engine.services.servlets_jsp.Security#
    #BC-JAS-WEB#servlet_jsp#C0000A4B067C0A5A0000001600011711#481202450000000004#opentext.com/IM_APPROVAL_PORTAL7_5SP6#com.sap.engine.services.servlets_jsp.Security.doFilter(ServletRequest, ServletResponse, FilterChain)#Guest#0##2AD7F1566E4C11E88BAE00001CAE9112#345b55ff6e4c11e890de00001cae9112##0#Thread[HTTP Worker [@290029693],5,Dedicated_Application_Thread]#Plain##
    The request authorization failed for context root /vimportal and path /SapErrorHandlerServlet
    [EXCEPTION]
    com.sap.engine.services.security.exceptions.BaseLoginException: Login failed.


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Environment

SAP Netweaver Java with Vendor Invoice Management

Product

SAP ERP 6.0

Keywords

BasicPasswordLoginModule,SecuritySessionIDHTTPSProtection,SecuritySessionIdGracePeriod,javax.security.auth.login.LoginException,JSESSIONMARKID,Markids,Vendor Invoice Management(VIM)  , KBA , BC-JAS-WEB , Web Container, HTTP, JavaMail, Servlets , Problem

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